Privacy Policy for HER RAW

1. Information We Collect

We may collect the following categories of information:

1.1 Account Information

When you create or use an account, we may collect your email address, username, profile information, login credentials, and account settings.

1.2 Content and Communications

When you interact with the Services, we may collect messages, photos, videos, media uploaded by you, content shared through "Moments," customer support communications, and user feedback.

1.3 Device Information

We automatically collect device type/model, OS version, unique device identifiers, IP address, language/region settings, time zone, application version, and diagnostic/crash reports.

1.4 Usage Information

We collect data on how you engage with the Services, including features accessed, interaction history, session duration, and performance analytics.

1.5 Payment Information

Subscriptions and in-app purchases are processed through third-party platforms (Apple App Store and Google Play). We do not collect, process, or store full payment card information.

2. How We Use Information

We utilize collected information to:

• Provide, maintain, and improve the services.
• Manage user accounts, subscriptions, and credit balances.
• Facilitate social simulation features (e.g., "Inbox" and "Moments").
• Personalize user experience and deliver relevant content.
• Detect fraud, prevent unauthorized activity, and enforce our Terms of Service.
• Comply with legal obligations and protect our users.

3. User Content

You retain ownership of the content you upload. By submitting content, you grant Her Raw a non-exclusive, worldwide, royalty-free license to host, store, process, and display such content solely to operate and maintain the Services. You are solely responsible for all content you submit.

4. Device Permissions

To provide full functionality, the App may request access to:

• Camera & Microphone: Required for video calling and media creation.
• Photos/Media Library: Required for uploading profile pictures or sharing content.

You may manage these permissions at any time via your device's system settings.

5. Video Chat Features

Video chat metadata and audio/video streams are processed to facilitate real-time communication. Private video conversations are not recorded or stored by Her Raw unless required by law, necessary for security/fraud investigations, or explicitly authorized by the user.

6. Information Sharing

We do not sell personal information to third parties. We share data only with:

• Service Providers: Cloud hosting, analytics, and infrastructure partners.
• Payment Processors: Authorized platforms handling billing.
• Legal Authorities: When required by law or to protect against illegal activity.

7. Data Retention & Security

We retain information only as long as necessary to fulfill the purposes outlined in this policy. We employ industry-standard technical, administrative, and organizational safeguards to protect your data. However, no internet-based service is 100% secure.

8. Age Restriction (18+)

The Services are intended exclusively for adults aged 18 or older. By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement. We do not knowingly collect information from minors. If we discover that a user is under 18, we will terminate the account and delete associated data immediately.

9. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions. By using our Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws.

10. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact our support team.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

12. Updates

We may update this policy periodically. Material changes will be communicated via in-app notifications, email, or our website. Continued use of the Services constitutes acceptance of the revised policy.

13. Contact Us

For privacy-related inquiries, please contact us at:

• Email: [email protected]